Privacy

At Sneriam Jewelry, we are committed to maintaining the privacy, security, and trust of every customer who visits our website. As a growing jewelry brand, we recognize the importance of safeguarding your personal information and ensuring that your shopping experience remains secure, transparent, and enjoyable. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or make a purchase 
Information We Collect: When you place an order, create an account, or contact our customer support team, we may collect certain personal information, including your name, email address, phone number, billing and shipping address, and payment details. We may also gather non-personal information such as browser type, device information, and website usage data to improve our services and enhance your experience.

.How We Use Your Information: The information collected by Sneriam Jewelry is used exclusively for legitimate business purposes, including: Processing and delivering your orders efficiently. Providing customer support and responding to inquiries .Sending order confirmations, shipping updates, and important service notifications. Improving our website, products, and overall customer experience .Informing you about new collections, exclusive offers, and promotional events, only if you have chosen to receive such communications.

.Sharing of Information: Sneriam Jewelry respects your privacy and does not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers, such as payment processors, shipping partners, and technology providers, strictly for the purpose of fulfilling orders and maintaining our services. Such partners are required to maintain the confidentiality and security of your information.

.Cookies and Website Analytics: Our website may use cookies and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve performance. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

.Your Rights: You have the right to access, update, or request the deletion of your personal information, subject to applicable laws and business requirements. If you have any concerns regarding your data or wish to exercise your privacy rights, you may contact us through the details provided on our website.

.5-Day Return Policy: Customer satisfaction remains one of our highest priorities. Sneriam Jewelry offers a 5-day return policy, allowing customers to request a return within five (5) days from the date of delivery. To qualify for a return, the item must be unused, unworn, free from damage, and returned in its original packaging along with any accompanying accessories or documentation .Once the returned product is received and inspected, we will notify you regarding the approval of your return request. Approved refunds or exchanges will be processed according to our return procedures. Items showing signs of use, alteration, or physical damage may not be eligible for return.

.By using the Sneriam Jewelry website and purchasing our products, you acknowledge and agree to the terms outlined in this Privacy Policy and Return Policy. We reserve the right to update or modify these policies periodically to ensure compliance with applicable laws and to maintain the highest standards of customer service and data protection.